These Conditions shall supersede all earlier conditions of WestPack online.
These terms and conditions shall be subject to change from time to time without prior written notice.
"WestPack" means WestPack Limited of Cornish Street, Sheffield, S6 3AA
"Customer" means the person, firm or company buying or agreeing to buy goods and services from WestPack.
"Price Paid" means the price paid by the customer for the Product excluding carriage and any credit surcharge. The Price Paid is stated on the Order Confirmation.
"Order Confirmation" means the acknowledgement of the customers order sent to the customer by BothRealities.
"Product" means any computer components supplied to the customer by WestPack.
Prices and Ordering
Unless otherwise stated all prices are exclusive of value added tax, delivery, insurance and installation.
The price payable by the customer will be the price current at the date of the order.
Reservation of Products does not constitute an order and is not binding on either party.
Errors and omissions are excepted. Images are for illustrative purposes only.
If you are a consumer (a private person buying for their personal use) then you may cancel your purchase at any time within 7 days of receipt and we will give you a refund of the Price Paid. You must inform WestPack in writing and return the Products to us immediately in the same condition you received them, at your own cost and risk.
If a system has been assembled by WestPack to the consumer's specification, or the consumer has assembled or tried to assemble any of the goods, then clause 6.1 does not apply.
If a customer wishes to return Products not covered by clause 6.1 then such products will be accepted at the discretion of WestPack. The customer will be credited with the current market price.
A Product covered by a direct warranty from the manufacturer is not covered by this guarantee. The Customer will receive a warranty direct from the manufacturer and should claim under this warranty.
The Customer should return the Product in its original packaging to BothRealities at the address above. Prior authorisation must be obtained for any returns by contacting BothRealities customer services and obtaining a RMA number, which must be quoted in any correspondence.
All Products other than DIY system build are sold as individual components. All returns must comprise of only the defective Product.
If any item is returned which is found not to be faulty by our technicians, then a charge will be made for return carriage insurance and administration.
This clause does not affect your statutory rights.
Uncontrollable Events and Delays
In case of delays caused by circumstances beyond the control of WestPack or it's suppliers, WestPack shall have the right to either suspend delivery or to cancel the contract without liability.
Examples of Uncontrollable Events are (by way of example and not limited to) strike, lockout, riot, revolution, war, epidemic, working difficulties, transportation difficulties, fire, and failure of suppliers or official regulations.
You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any products are compatible.
Images are for illustration purposes only.
Specifications are correct as per maunfacturer information.
You must provide reasonable courtesy information and co-operation to WestPack.
Title and Risk
Until full payment has been received by WestPack for all Products whatsoever, supplied at any time by WestPack to the Customer:
Property of the Products shall remain in WestPack;
The Customer shall store the Products in such a way that they can be readily identified as being the property of WestPack and at all times in accordance with WestPack recommendations;
Subject to 11.1.4 and 11.1.5 below the Customer shall be at liberty in its own name (but not on behalf of or in the name of WestPack) to sell the Products in the ordinary course of business, on the basis that any proceeds of sale shall be the property of and be held on trust for WestPack;
WestPack may at any time suspend or revoke the Customers power of sale by notice in writing to the Customer if the Customer is in default for longer than 14 days in payment of any sum whatsoever due to WestPack or if any Bill of Exchange, cheque or other negotiable instrument drawn or accepted or endorsed by the Customer is dishonoured on presentation for payment;
The Customer's power of sale will automatically determine if a Receiver is appointed over any of the assets or the undertaking of the Consumer or a winding up order is made against the Consumer or the Consumer goes into voluntary liquidation (otherwise than for the purpose of reconstruction or amalgamation) or causes a meeting of, or makes any arrangement or composition with creditors or commits any act of bankruptcy;
Upon revocation of the power of sale under clauses 11.1.4 and 11.1.5 above the Customer shall place the Products at the disposal of WestPack, who shall be entitled to enter upon any premises of the Customer for the purposes of removing the Products from the premises.
The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received in cash or cleared funds payment in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of the goods thereunder has not been paid. Payment of the full price of the goods shall include the amount of any interest of other sum payable under the terms of this and all other contracts between the seller and the buyer under which the goods were delivered.
"Marketing Emails" refers to any promotional email communication. The information transmitted in these emails is intended only for the person(s) or entity to which it is addressed and may contain proprietary, confidential and/or privileged material. If you have received an email in error, please contact the sender. Although the emails and any attachments are believed to be free of any virus, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by the sender for any loss or damage arising in any way from the receipt or use thereof. Errors and omissions are excepted. Images are used for illustrative purposes only. Prices valid for the indicated time period only. Offer pricing only available on the online store. Retail prices apply through the Trade Counter and Telephone Sales.
If any part of these Terms and Conditions are found to be invalid or unenforceable by a court the rest are unaffected.